Customer Success Executive

Customer Success Remote working Hourly paid - PAYE contract up to £13.60 per hour 12 months ASAP start Are you passionate about customer service and success within the recruitment tech market? We may have a contract for you Certain Advantage is working with a technology partner within the recruitment group and looking for a contractor to work for a year as a Customer Success professional. This is a remote-based role in the UK, or potentially Ireland, for a year's contract and would suit a previous candidate with customer success, sales, marketing, and recruitment knowledge. The Customer Success professional is a customer-facing role that will engage, retain, and drive our customers' understanding of the product offerings, focusing on the growing Employer Branding and Online Recruiting space. The role is key to driving retention in their book of business. The ideal candidate will be passionate about the mission and the customers they partner with, providing unique solutions and an outstanding customer experience. Responsibilities Engage and retain customers, enhancing their understanding of product offerings. Drive retention in the assigned book of business. Provide unique solutions and an outstanding customer experience. Minimum Requirements Some experience within accounts, customer success, sales, and consulting background. Experience in Digital and Branding advertising campaigns and online recruiting. Basic understanding of the recruitment landscape. CRM knowledge, ideally Salesforce; familiarity with Customer Success Analysis tools like Gainsight is a plus. Passion for online advertising, media, marketing, and employer branding. Consistent track record of successfully achieving customer retention goals. Please apply using the link with your updated CV if interested. Nice-to-have skills Business Developer / Sales Development Representative J-18808-Ljbffr

Location: sale, IT

Posted Date: 4/18/2025