Senior Client Advisor/Supervisor

Canali has been a paradigm of tailor-made Italian luxury and men’s elegance for more than 85 years. Since 1934, it has been promoting the values of Made in Italy excellence through its artisanal know-how, creating sartorial masterpieces of exceptional wearability and comfort in a perfect balance of elements that blends culture and history with style and taste Reporting directly to the store manager, you will join the Serravalle team as a Senior Client Advisor/Supervisor . RESPONSIBILITIES Sales Achieve established sales targets Directly assisting clients following the Canali customer experience standards Clienteling and Customer Service Guarantee high-level customer service Guarantee impeccable management of the customer database and data quality Coordinate customer loyalty and contact activities Operations Supervise inventory control and management Ensure proper maintenance of all equipment and materials Ensure the store is always impeccable and reflects the brand image Ensure compliance with procedures EXPERIENCE 2 years in a similar position Previous experience in Serravalle Outlet Customer-centric mindset, teamwork and digital skills Attention to detail and organization abilities Good knowledge of English (every other additional foreign language is a plus) Knowledge of sales, operations, and inventory

Location: it, IT

Posted Date: 4/18/2025