AU Claims Consultant

Your Role in the Team: You'll be handling end-to-end claims processing , ensuring smooth customer experiences, identifying fraudulent claims, and staying on track with policies and regulations. From the first contact to final resolution, you'll be the go-to person ensuring our clients get the support they need. ✠What Were Looking For: Experience in insurance, claims handling, or customer service (advantageous) A three-year degree (preferred, but not required) Strong problem-solving skills and a keen eye for detail Passion for helping people and delivering top-tier service ? What Youll Do: Manage claims from start to finish handling customer interactions, evidence review, and resolutions Assess and validate claims ensuring accuracy and detecting fraud Support the AU/NZ team with your knowledge of insurance and claims processes Facilitate replacements ensuring customers quickly receive what they need ? Why Join Us? ✔ Competitive salary based on experience ✔ Shift allowance for working AU hours ✔ Hybrid work setup WFH 3 days , office in Stellenbosch 2 days ✔ International exposure work with a dynamic, global InsurTech team ⏰ About the Hours: We wont sugarcoat it working Australian hours from the Western Cape is demanding , but if you have the grit and drive , the rewards will be worth it Shifts start between 11:30 PM 1:30 AM and finish between 7:30 AM 9:30 AM , depending on daylight savings. ? Ready for an adventure in your career? Apply now and be part of a team that understands the thrill of an active lifestyle

Location: Stellenbosch, ZA

Posted Date: 4/18/2025