Operations Support

Entry-Level Role: Operations Support is an entry-level position focused on executing the order process—from placement to payment—under supervision and mentorship, following pre-established standards for customer satisfaction. Key Responsibilities: Involves order planning, exception management, inventory management, payment resolution, and process improvement, ensuring flawless execution in a high-volume, fast-paced environment. Required Skills: Demands attention to detail, problem-solving, and customer service skills, with an ability to adapt to shifting priorities and maintain operational efficiency. Customer Focus: Identifies and resolves roadblocks in automated order processes, leveraging technology and teamwork, while delivering excellent service through clear, proactive communication. Core Duties: Includes managing orders, tracking shipments, reconciling inventory, resolving exceptions, maintaining vendor relationships, updating system data, mitigating service failures, and meeting KPI targets.

Location: Eden Prairie, MN, US

Posted Date: 4/19/2025