Medical Documentation Coordinator

Job Description Job Description Salary: $20-$23 Hourly, DOE About AmeriPharma AmeriPharma is a rapidly growing healthcare company where you will have the opportunity to contribute to our joint success on a daily basis. We value new ideas, creativity, and productivity. We like people who are passionate about their roles and people who like to grow and change as the company evolves. AmeriPharmas Benefits Full benefits package including medical, dental, vision, life that fits your lifestyle and goals Great pay and general compensation structures Employee assistance program to assist with mental health, legal questions, financial counseling etc. Comprehensive PTO and sick leave options 401k program Plenty of opportunities for growth and advancement Company sponsored outings and team-building events Casual Fridays Job Summary As a Document Coordinator at AmeriPharma, you will be responsible for clerical tasks within the patient care department, ensuring compliance with all patient documentation. The role requires attention to detail and strong communication skills to maintain accurate patient records. You will report to the Patient Care Coordinator Supervisor. Schedule Details Location: In-person (Laguna Hills, CA) Hours: Monday-Friday, 8:30 AM 5:00 PM Duties and Responsibilities Assist with receiving Welcome Packets and Patient Forms prior to delivery. Receive refill patient HIPAA renewals monthly, loan equipment logs, and Shipping Address Change Forms. Follow up on incomplete forms and ensure patient records are complete (e.g., annual HIPAA updates, Loan Agreement renewals). Communicate with patients via the Citus application to provide timely responses, excellent customer service, and ensure patients receive proper services and deliveries. Assist Patient Care Coordinators with communication between doctors offices and patients as needed. Support Patient Care Clerks with tasks related to refills, dose changes, and transfers, if applicable. Serve as a backup for PCCs when necessary. Handle assigned offices as needed. Required Qualifications Exceptional verbal and written communication skills. Strong interpersonal and customer service skills. Excellent organizational skills with attention to detail. Strong time management skills with the ability to meet deadlines. Analytical and problem-solving abilities. Proven leadership and supervisory skills. Ability to prioritize tasks and delegate when appropriate. Proficiency with Microsoft Office Suite or related software. Education and Experience Requirements High school diploma or equivalent. At least two years of related experience required. AmeriPharmas Mission Statement Our goal is to achieve superior clinical and economic outcomes while maintaining the utmost compassion and care for our patients. It is our joint and individual responsibility daily to demonstrate to outpatients, prescribers, colleagues, and others that We Care Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus. EEO Statement The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO employer.All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or based on disability or any other legally protected class.

Location: Laguna Hills, CA, US

Posted Date: 4/20/2025