Desktop Support Technician II

Job Description Job Description Job Title: Desktop Support Technician II Location: 534 Griffin Road Bangor ME 04401 Duration: 03 Months Contract to hire Shift: M – F 8 Am – 5 Pm Job Description Top 2 Skills Deskside Support, and Customer Service. Tech conversion rate will be $24 Candidate must be able to accept conversion Rate $24 Deskside Support Role / Tech 2 role 534 Griffin Road, Bangor, ME 04401 Candidates should have 3-6 years’ experience supporting Tech should be able to confidently and safely lift up to 50 lbs as well as be able to navigate between buildings and the production floor to support users. PC Hardware and software. Comfortability providing hands & feet support for Server and Network is a plus. Experience supporting mobile data plans, mobile networks, and devices is a plus. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades, or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Network connection issues, track network connections back to network switches. Escalates problems and issues to a higher level of support if unable to resolve. Represents Client in a professional and businesslike manner and communicates effectively with customers and associates. Interacts with customers, responding to routine technical questions or request for information. Work hours - M-F 8 am-5 PM. Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call. A certification is a plus, experience a minimum of 3 years.

Location: Bangor, ME, US

Posted Date: 4/27/2025